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Showing posts from February, 2018

Kanban: How to Start; How to Scale

How to start...

Several years ago I published my shortest possible advice on "How to start using Kanban". Not being restricted by arbitrary limits like 140 characters, I would express these steps today as:
See your work as a flow of value to your customerStart from where you areVisualize your work, your process and your policiesAdopt validated changes that improve things Note that the first three of these steps do not involve changing what you are currently doing, how you are doing it, who is doing it, or what their role is called. The changes are: to your viewpoint (Kanban is a way of seeing, as much as it is a way of changing); to your approach to change (in an evolutionary way, from where you are); and to the use of visualisation (to make invisible knowledge work visible, as well as the process and policies - like controlling WiP - that apply to it).

The fourth step though, is to start improving things. It's good to see that previous critics of Kanban are recognising t…

The Kanban Lens: a way to see

The Kanban Lens is a way to see your work. Specifically it asks us to see:
work as flow workflow as knowledge discovery stepsknowledge work as a serviceorganizations as networks of services I got involved with the Kanban community not very long ago - in 2012. I wanted to understand what the Kanban method was. People were saying “it’s better than this” or “worse than that”. But they weren't telling me what it was! The only detailed explanations came from critics or tool vendors, and to be frank neither of those sources were particularly reliable. I knew about the general practices of Kanban and its principles for change management. I even understood kanban systems, which are used in Kanban, just as they are in manufacturing and delivery systems, to ensure we only start work when our customers actually want it, and we have the capacity finish it.

But that still didn’t explain what the Kanban method was.

A few years ago Rodrigo Yoshima used an eye-opening phrase in a talk he did at Le…