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Showing posts from 2018

Webinar July 6th - Essential Kanban: It's all about FLOW!

July 12th, 2018 Online Webinar. London: 1400; New York: 0900; Bangalore: 1830Customers are always saying "Why is not done yet?" and staff are always saying "We're too busy." But what's the real problem? Kanban has the key!   Sign up Now! Kanban is a way to visualise and manage your team's (and your organisation's) work, and the first crucial insight it brings is that it's the flow of work, not the busy-ness of staff, or the efficiency of each worker, that bring value to your customers and profitability to the business. This half-hour webinar introduces you to the foundational concept of Kanban - FLOW - and it will set you on the road to find out more. Don't miss it! Webinar duration: 30 minutes, plus questions and discussion This webinar is a great introduction to Kanban for those new to it, but also a great resource for those familiar with the method, and looking for a straightforward and short description of one of its key ideas. Why not invit…

Kanban: How to Start; How to Scale

How to start...

Several years ago I published my shortest possible advice on "How to start using Kanban". Not being restricted by arbitrary limits like 140 characters, I would express these steps today as:
See your work as a flow of value to your customerStart from where you areVisualize your work, your process and your policiesAdopt validated changes that improve things Note that the first three of these steps do not involve changing what you are currently doing, how you are doing it, who is doing it, or what their role is called. The changes are: to your viewpoint (Kanban is a way of seeing, as much as it is a way of changing); to your approach to change (in an evolutionary way, from where you are); and to the use of visualisation (to make invisible knowledge work visible, as well as the process and policies - like controlling WiP - that apply to it).

The fourth step though, is to start improving things. It's good to see that previous critics of Kanban are recognising t…

The Kanban Lens: a way to see

The Kanban Lens is a way to see your work. Specifically it asks us to see:
work as flow workflow as knowledge discovery stepsknowledge work as a serviceorganizations as networks of services I got involved with the Kanban community not very long ago - in 2012. I wanted to understand what the Kanban method was. People were saying “it’s better than this” or “worse than that”. But they weren't telling me what it was! The only detailed explanations came from critics or tool vendors, and to be frank neither of those sources were particularly reliable. I knew about the general practices of Kanban and its principles for change management. I even understood kanban systems, which are used in Kanban, just as they are in manufacturing and delivery systems, to ensure we only start work when our customers actually want it, and we have the capacity finish it.

But that still didn’t explain what the Kanban method was.

A few years ago Rodrigo Yoshima used an eye-opening phrase in a talk he did at Le…